Job Description
Help Desk Specialist I (Tier 1 Agent – Internal)
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full‑time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc. , we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data‑driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high‑impact solutions that support mission success.
Position Summary
Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – Internal) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD) . This role serves as a 24x7x365 centralized Point of Contact (POC) for CBP employees and contractors, delivering first‑level technical support and customer service. The ideal candidate is customer‑focused, technically capable, and comfortable working in a fast‑paced, mission‑critical environment.
What You'll Do
...Remote Social Media Agent At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment... ...whole. While the SM agents still handle calls, emails and chats for Consumer Relations, at times, the bulk of their work...
...JOB TITLE: Dari Spoken Language Interpreter - Independent ContractorFLSA STATUS: Independent ContractorJOB SUMMARY:Qualified Foreign... ...Language Interpreters are responsible for facilitating on-site, online, and phone interpreting in a professional and accurate manner....
...Description Job Description Non-profit religious organization in Cherry Hill, NJ is seeking a part-time Maintenance/Custodial Assistant for direct hire. Possibility for full-time. Responsibilities include basic custodial/janitorial and maintenance duties,...
Highspring is seeking a motivated CPM leader to drive OneStream engagements from requirements through deployment, while mentoring teams and expanding the relations with clients. You will shape finance transformation projects for CFO offices and ensure value delivery across...
The Depot Supervisor is a management role responsible for ensuring safe, efficient and cost-effective depot operations, with strong focus... ...warehouse management experienceComputer literacy - Microsoft Office, Outlook and etc.SAP knowledge is preferredKnowledge in OHSAS...